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FAQ/Troubleshooting

Setup and Integration

  • Can I switch my scheduling path (e.g., move from Option 1 to Option 2) after I’ve started?
  • How do I refresh the Directory details in my schedule?
  • I updated an activity in my external P6 file, but I don't see it in Procore. Why?
  • Some of my task names are missing after import. What happened?
  • Why is my P6 (.xer) or MS Project (.mpp) file failing to import?

Fieldwork and Lookaheads

  • I deleted a master activity from my Lookahead by mistake. How do I get it back?
  • Why can't I "Fetch" certain activities into my Lookahead?

Schedule Management

  • Why did my WBS numbers change when I moved a task?
  • Why does my activity "snap back" when I try to drag it?

Progress, Resources and Troubleshooting

  • Why can't I see all my columns?
  • Will assigning an "Approver" or "Assignee" send them a notification?

Procore is committed to advancing the construction industry by improving the lives of people working in construction, driving technology innovation, and building a global community of groundbreakers. Our connected global construction platform unites all stakeholders on a project with unlimited access to support and a business model designed for the construction industry.

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