Resolve the "UOM is not a valid UOM in Procore" Error when Importing from Sage 300 CRE®

When attempting to import a budget or prime contract from Sage 300 CRE into Procore, the sync process may fail if a Unit of Measure (UOM) referenced in Sage 300 CRE is not recognized by Procore. This issue typically presents with one of the following error messages:

• [UOM] for budget line Cost Code [Cost Code] Cost Type [Cost Type] is not a valid UOM in Procore

• [UOM] for Contract Line is not a valid UOM in Procore

This happens because the Unit of Measure (UOM) specified in Sage 300 CRE either does not exist in Procore's Unit of Measure Master List or does not match the formatting in Procore.

Use the steps below to resolve UOM validation errors when importing a budget or prime contract from Sage 300 CRE® into Procore.

• Verify the UOM Value in Sage 300 CRE

• Add the UOM to Procore

• Retry the Import / Sync

1. Open Sage 300 CRE® and navigate to Category Setup.

2. Locate the line item triggering the error and check the Cost unit desc field.

3. Take note of the exact text and casing (e.g., HRS).

1. Navigate to the Company Admin tool in Procore.

2. Add the missing Unit of Measure to the Unit of Measure Master List.

   • Ensure the entry matches the Sage value exactly, including letter casing.

3. Optional: For detailed steps on managing UOMs, see Update a Unit of Measure Master List.

1. Return to the ERP Integrations tool in Procore.

2. Re-send or retry the import request.