Create Coordination Issues in the Model Viewer

Teams often discover design clashes or conflicts when reviewing 3D models. With the Models tool, you can document these issues as you find them. By creating a coordination issue directly in the 3D viewer, you can capture a precise snapshot and camera location, to help ensure the assignee has the exact visual context needed to resolve the issue.

• Required User Permissions

1. Navigate to the project's Models tool.

2. Find the model to open and click its tile to load it. This may take a few minutes to complete.

3. Click Issues to open the Coordination Issues side panel.

4. Click the plus (+) at the top of the panel to open the New Issue panel.

5. Complete the required fields in the New Issue panel.

   Show/Hide Fields

   This table summarizes all of the data entry fields in the New Issue panel.

   Field Name	Description	Required?	Notes
   Title	Enter a concise, descriptive name for the issue to help collaborators identify it.	Yes
   Private	Select this checkbox to limit issue visibility to the Creator, Assignee, and Watchers.	No
   Description	Provide a detailed summary of the issue. This text is also saved as a viewpoint comment in the final NWD file.	No	When creating an issue from Clash Manager, you can also select Append Clash Comments or Append Redline Text.
   Location	Choose the primary location for the issue.	No
   Assignee	Select the person responsible for resolving the issue. Only users with 'Standard' or 'Admin' level permissions for the Coordination Issues tool appear in this list.	No
   Watchers	Select team members to receive email updates. Watchers must have at least Read Only permissions.	No
   Due Date	Set the target deadline for issue resolution.	No
   Priority	Define the level of urgency: Low, Medium, High, or Critical.	No
   Trade	Identify the discipline involved (e.g., Mechanical, Electrical).	No
   Type	Categorize the issue for reporting. Options include: Building Code, Clash, Client Feedback, Constructability, Coordination, Design Review, Existing Condition, Requirement Change or Other.	No
   Attachments	Upload up to 20 relevant images, PDFs, or documents to provide additional context.	No
   Custom Fields	If your company creates custom fields for the Coordination Issues tool, they also appear in this page.	Determined by the creator at your company.

6. Optional: Update the issue's snapshot:

   1. Modify your camera's field of view in the 3D space.

   2. Click the plus (+) sign under the snapshot.

   3. Click Update Snapshot.
      

      

7. Click Create.

Procore creates a new issue in the Open status. Once created, click Open in the side panel to view it in the Coordination Issues tool.