What should I know about updating Procore Drive from the legacy EXE installer to the new MSI installer?

With the release of version 4.0.1, Procore Drive has standardized on Microsoft Installer (.msi) technology and deprecated the legacy EXE installer. Review the details below for guidance on common update workflows, migration scenarios, permissions, and deployment behavior:

• How do I update the Procore Drive desktop application?
  Procore Drive alerts you when an update is available via the bell icon in the top-right toolbar.

  • Updating from Version 3.1.0 to 4.0.1 (One-Time Installer Migration): Clicking Restart Now in the Updates panel launches a brief one-time Setup Wizard flow that installs the MSI software and uninstalls the legacy EXE version.

  • Subsequent Updates (Version 4.0.1 and Higher): All future software updates will resume seamless background updates when you restart the application without requiring you to complete the Setup Wizard again.

• Do I need to manually uninstall my current Procore Drive EXE version before updating to MSI?
  No. For users on version 3.1.0, the update process automatically initiates the MSI installer wizard and uninstalls the legacy EXE version. If you are on an older, unsupported EXE version, you can install the new MSI file directly or perform a standard manual uninstall via your computer's settings if prompted.

• What happens if I cancel the MSI installer prompt during the update?
  If you cancel the setup wizard during the update, the migration to version 4.0.1 will not complete, and you will remain on version 3.1.0. Because Procore Drive requires users to be on the latest version to log in, you will be prompted to complete the update and restart the next time you launch or log in to the application and you will be blocked from using the application until you update.

• Why did I see a permission prompt asking for Administrator credentials during the update?
  When migrating from version 3.1.0 to 4.0.1, the updater attempts to uninstall the older EXE application. If your Windows user profile does not have local Administrator rights and your system policies require admin credentials to remove programs, Windows will ask for an admin password. If you cannot provide admin credentials, you can proceed by selecting Install just for you in the MSI setup scope; the new version (4.0.1) will install and become your default working version even if the legacy folder remains on the machine.

• Is it a problem if both version 3.1.0 and version 4.0.1 appear in my computer's Installed Apps list?
  No. During or shortly after the migration, both versions may appear temporarily in your installed applications list. Version 4.0.1 will launch by default, and access to version 3.1.0 is automatically blocked by Procore's version enforcement. You can safely leave or manually remove the older entry without affecting Procore Drive.

• How does this release benefit IT Administrators deploying Procore Drive enterprise-wide?
  By standardizing Procore Drive exclusively on MSI packages, enterprise IT departments can now centrally deploy, configure, and manage Procore Drive across all corporate endpoints using standard Windows endpoint management software (such as Microsoft Intune, SCCM, or GPO) without managing separate EXE installation flags.