What are the default statuses for T&M tickets?
Answer
Each status represents an action taken on a T&M ticket. This helps users to understand which actions still need to be completed prior to submitting it to your customer for their field verification signature.
Status | Description | More Information |
|---|---|---|
In Progress | The T&M ticket has been created but has NOT been signed by the company or customer signee. | The ticket has been created and a user is preparing the ticket for signature. |
Ready for Review | The T&M ticket has been signed and approved by the designated 'Company Signee'. | A company signee is a person with signature authority for your company. |
Field Verified | The T&M ticket has been signed and approved by the designated 'Customer Signee'. | A customer signee is the person with signature authority for the customer you are working with. |
Closed | The T&M ticket has been closed. | The ticket can no longer be edited. Typically, this status is applied to the T&M ticket after it has been added to a change event or a change order. To make changes, you'll need to re-open the ticket. |
See Also
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